Beware of FasTrak Text Message Scam: Protecting Your Personal Information

Important Information Regarding Fraudulent Text Messages Targeting FasTrak Users

Be Alert! Scam text messages are targeting FasTrak users. These messages claim unpaid tolls and direct you to fake websites designed to steal your personal and financial information.

How to Spot the Scam:

• Unexpected Contact: The text arrives out of the blue, alleging your vehicle used a FasTrak lane.
• Suspicious Links: It includes a link to a non-official FasTrak website (e.g., BayAreaFastrakServices.com).
• Urgency Tactics: It creates panic with tight deadlines and threats of late fees.
• Request for Sensitive Information: It asks you to enter personal and financial details on an unverified website.
• Sender Anonymity: The message comes from an unknown number or a random string of characters.
• Lack of Verification: No official documentation accompanies the alleged violation.

Protect Yourself:

• Don't Click Links: Never click on links in suspicious texts.
• Verify Information: If unsure about a toll violation, visit the official FasTrak website or contact them directly.
• Report Phishing Attempts: Forward suspicious messages to FasTrak for investigation.
• Secure Communication: Legitimate organizations won't request sensitive information through text messages.